Privacy Policy

Effective Date: [07.05.2025]

1. Introduction & Scope

This Privacy Policy explains how Smoltis (“we,” “us,” or “our”) collects, uses, and protects your personal data when you visit smoltis.com (the “Website”). By using our Website, you agree to the practices described here.

This policy complies with major privacy regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Information We Collect

A. Information You Provide Directly

When you interact with our Website, you may voluntarily provide:

  • Contact details (name, email, phone number)
  • Account information (if you create a profile)
  • Booking & payment details (if you purchase travel services)
  • Communications (emails, feedback, survey responses)

B. Information Collected Automatically

We and our third-party partners may collect:

  • Device & browser data (IP address, operating system, browser type)
  • Usage analytics (pages visited, time spent, clicks)
  • Cookies & tracking technologies (see Section 4)
  • Approximate location (based on IP address for localized content)

3. How We Use Your Information

We use your data to:

  • Provide and improve our travel services
  • Personalize recommendations and content
  • Process bookings and payments securely
  • Send updates, newsletters, or promotional offers (with consent)
  • Analyze site performance and user behavior
  • Comply with legal obligations

4. Cookies & Tracking Technologies

We use cookies and similar tools for:

  • Necessary cookies (site functionality, e.g., login sessions)
  • Performance cookies (analytics to improve the site)
  • Advertising cookies (personalized ads from partners like Google Ads)

Managing Cookies:
You can control cookies via your browser settings or our cookie consent banner. Note that disabling some cookies may affect site functionality.

5. Third-Party Sharing

We may share data with trusted partners, including:

  • Booking platforms (e.g., Expedia, Booking.com for reservations)
  • Payment processors (e.g., Stripe, PayPal)
  • Analytics services (e.g., Google Analytics)
  • Advertising networks (e.g., Google Ads, affiliate programs)

Data is shared only as needed to provide services or comply with laws.

6. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data
  • Restrict or object to processing
  • Request data portability
  • Opt out of marketing emails (via unsubscribe links)

To exercise these rights, email us at [email protected]. We’ll respond within 30 days.

7. Data Retention

We retain your data only as long as necessary:

  • Booking records: 3–5 years (for tax/legal compliance)
  • Newsletter subscribers: Until you unsubscribe
  • Analytics data: Aggregated/anonymized after 2 years

8. Security Measures

We protect your data with:

  • HTTPS encryption
  • Secure payment processing
  • Limited staff access
  • Regular security audits

While we take precautions, no online system is 100% risk-free.

9. International Data Transfers

If your data is transferred outside your country (e.g., to U.S. servers), we use safeguards like Standard Contractual Clauses (SCCs) to protect it.

10. Children’s Privacy

Our Website is not intended for children under 16. We do not knowingly collect their data without parental consent.

11. Policy Updates

We may update this policy periodically. Changes will be posted here with a new Effective Date. Your continued use of the Website constitutes acceptance.

12. Contact Us

For privacy-related questions or requests, email:
[email protected]

Thank you for trusting Smoltis with your travel planning! ✈️